FREQUENTLY ASKED QUESTIONS
Zana equips your practice with your own office care program (Care Beyond the Chair “CBTC”) – that your patients enroll in. Enrolling in CBTC gets your patients FREE replacement heads for life – getting your patients coming back predictably and consistently.
CBTC is a care program that your patients enroll in at your practice. With their enrollment (1x for $99.95) they receive a branded Z Sonic Pro ($199.95) and FREE replacements heads for life ($362.60 value) when they come in for routine appointments.
You and each team member that enrolls in Zana will receive their very own Z Sonic Pro toothbrush, CBTC marketing materials for your practice, and your first shipment of 6 imprinted Z Sonics to have on hand for when your patients enroll. When you have 3 remaining, we imprint 6 more and send them 100% free – no added costs.
With Zana you do not have to spend money on toothbrush inventory for your practice, because we ship you your imprinted Z Sonics for free, ongoing. Also, your patients aren’t going to be able to purchase a Z Sonic at a lower price in retail stores or online – you are giving them the best deal possible!
Not only are you saving your patients money by eliminating the ongoing costs of owning a premium electric toothbrush by providing them with FREE replacement heads for life, your custom branding ensures you are top of mind for your patients every time they brush their teeth, AND you have a built in retention program by incentivizing your patients to return. It is a win-win for your practice and your patients.
Nope! After patients enroll in CBTC for $99.95 they are eligible for free toothbrush heads for life at no cost to them or the practice.
As long as you are a participating Zana practice- your patients are eligible to receive free toothbrush heads on-going at each of their routine visits.
Patients are able to use a credit card to pay for their CBTC enrollment by any staff member logged into the portal. All Zana offices are given access to their own portal to access in the cloud. Super simple!
First 90 days no questions asked – your patient can return it for a full refund. It’s covered for a full year against any manufacturers defects as well. It’s trusted by dental professionals nationwide – you’ll love it!